As smart as our algorithms are, sometimes they miss a moment that you know is key. That's when you should create your own key moment. Doing so is easy.
To create a moment encompassing an entire speech bubble
Find the moment you're interested in by playing the video or searching the transcript. The speech bubble that is currently playing is highlighted by a vertical bar on the left. Click on the specific paragraph and the + button above it will appear. Click on it to create a moment that spans the entire speech bubble and then classify it in one of the offered categories from the dropdown list.
To create a moment focused on a sentence or a few words inside the speech bubble
You may find that you want to create a more granular moment, highlighting only a part of a speech bubble. To do this, highlight that part and then select the appropriate type of moment by choosing one of the available categories from the dropdown menu.