No. With Ovida, your conversations are yours. They generate insights for you - not training data for us. Ovid, our machine learning engine, does not learn from your conversations.
Our models are pre-trained and never use your organization’s conversations to improve or update themselves. Conversations are processed only to generate feedback for the user - and nothing more. This fundamental architectural decision makes Ovida safer than public AI tools and eliminates a major source of risk.
Why this matters
Many public large language models (LLMs) continuously learn from user inputs. While this can make them more powerful over time, it also creates serious risks for organizations:
Data leakage: Sensitive information entered into a public AI may become part of future training data, making it vulnerable to exposure.
Loss of control: Once data is used for training, there is no way to remove or protect it.
Compliance concerns: Using customer conversations in model training can violate privacy laws and industry regulations (e.g., GDPR, HIPAA).
Ovida’s approach
Ovida is designed differently. Our architecture ensures that:
Models are pre-trained: They are built in advance and not updated with your data.
Conversations stay private: Meeting and customer conversations are only used to analyze and generate feedback for you - never to train or expand the AI itself.
Risk is eliminated: Because no customer data is used for training, the primary risks associated with public LLMs are removed.
What this means for you
Peace of mind: You can safely use Ovida knowing that your customer conversations won’t be repurposed or exposed.
Data protection: Your information stays within a secure, enterprise-grade platform.
Trusted AI adoption: You get all the benefits of AI-driven insights without the compliance and security challenges of public tools.