As a team owner, you have the authority to manage observers for meetings initiated by your team members. This functionality is available on the My Teams page.
An observer can be anyone you trust to review the meeting and provide valuable feedback. However, it's important to ensure that you obtain informed consent from meeting participants before assigning observers.
*Only the user that has a Mentor license or is an owner/member of a team on the Business or Enterprise plan can be an observer. An observer can only be added to a meeting set in Review mode or Train mode, which you can also change as a team owner. Read more about it here.
How to add an observer to a meeting?
Navigate to My Teams page from the navigation menu on the left. Choose a team you would like to access.
Click on "Meetings" element to find the list of all Meetings allocated to your team.
You can add an observer to a meeting by clicking on a "+" under the Observer column. Both the host, guest and observer will receive an email notification that the observer has been added.
Enter the observer's email and confirm by clicking on "Invite observer". You will be notified that the observer has been added successfully.
If you want to remove an observer from a meeting, click on "x" next to the name and confirm it by clicking on the "Remove" button.