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Open questions rate metric
Open questions rate metric

Why asking more open questions matters?

Updated over 2 months ago

Understanding open question ratio

The open question ratio measures the proportion of questions you ask that are open-ended. Open-ended questions are those that cannot be answered with a simple "yes" or "no." They invite elaboration and deeper thinking, often starting with words like "how," "what," "why," or "can you describe."

This is another metric that changes significantly across a coaching or leadership journey. Experienced coaches will typically ask on average between 70%-85% of open questions.

Don't miss the insightful article on our Science page by Dr. Nicky Terblanche - a renowned academic, researcher, leadership coach, and entrepreneur. Dive into The power of open-ended questions for a compelling read!


Why should you care about the open question ratio?

Open questions facilitate richer, more informative discussions. They encourage clients or colleagues to share more insights, feelings, and perspectives, leading to a more nuanced understanding of their needs and concerns.

  • High open question ratio indicates a focus on exploration and understanding

  • Low ratio might suggest a tendency to lead conversations towards specific, closed responses.

Enhancing your open question ratio

Review your recent meetings with an eye on the types of questions you asked. Were they mostly closed or open-ended? Reflect on the impact this had on the conversation. Practice framing your inquiries in a way that encourages expansive answers.

In coaching, the true value lies in resisting the urge to immediately find a solution. Instead, it's about helping the client gain new insights and perspectives on their situation. By focusing on this reflective, insight-generating phase, you create the space for clients to see their challenges in a new light, which is crucial before moving on to actionable solutions.

Open-ended questions are your secret weapon here.

As you work to improve, track your progress on Ovida. Collaborating with a communication coach or a trusted peer for feedback can also provide valuable insights into how to diversify your questioning style.

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