Ovida

Skills turn feedback into growth by giving you a focused space to practice, improve, and track your progress.

Introduction to Skills

Practice real-life scenarios with the Skills AI, so you can strengthen your skills in a safe space before using them in the moment.

Role-play with AI in Skills

Meet Ovid, your AI companion for answers, ideas, and deeper understanding.

Chat with Ovid, our AI agent

Begin practicing a skill whenever you’re ready.

How to start practicing a skill

Discover the elements of the My skills page.

My skills space

Assign skills from the library so your team members can access them

How to add skills to teams

Pre-built learning journeys designed to help individuals improve a specific skill.

Skills Library

How to share a Skill you’re working on

How to use voice mode with the AI Agent in Skills

How to know the team a Skill is associated with

How do I know which team a skill is assigned to?

Adjust tone and personality so that Ovid, our AI agent, speaks the way you want.

Customize your AI agent’s communication style

Tips and tricks for maximising the value of a Skill.

Get the most out of an active Skill

Scale a proven learning path across your entire team

Skills

Find answers and get help from Intercom Support and Community Experts

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