To help Team Owners stay in control of their team's meeting usage and avoid surprises, Ovida sends automatic alerts as your team approaches or reaches its usage cap.
Here's a breakdown of how these notifications work, when they’re triggered, and what actions you can take.
When are notifications triggered?
You’ll receive usage cap alerts at key milestones:
At 70%: A heads-up that your team is beginning to approach the set limit.
At 90%: A stronger reminder to review your team’s usage and consider making adjustments.
At 100%: A final notification that your team has fully reached its usage cap and that your team members won't be able to schedule their meetings until you update the usage cap.
Who will receive the notification?
Both Team Owner and Team Admin(s) will receive these usage cap notifications.
Where you’ll see notifications?
Usage cap alerts are delivered through:
Email: Sent directly to your inbox, with clear usage summaries and recommended actions.
What to do when notified?
At 70%: Start reviewing usage trends and notify your team if needed.
At 90%: Evaluate whether to increase the cap or manage usage more closely.
At 100%: Decide whether to raise the cap or let usage pause, depending on your team’s needs and settings.