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How is my data kept private and secure?

Read about the measures we put in place to keep your data safe

Updated this week

For a comprehensive overview, please visit our Trust center.

At Ovida, privacy and data protection are not add-ons - they are core to our platform’s design. From the very beginning, Ovida has been architected with security as a foundational principle.

Our practices have been independently validated through a SOC 2 Type 1 report, confirming our commitment to enterprise-grade security.


Key Security and Privacy controls

Here are the measures we put in place to keep your data safe:

1. Validated security controls

  • We run regular vulnerability scans to identify and address potential risks.

  • Penetration tests are conducted to simulate attacks and ensure resilience.

  • Intrusion detection systems monitor our platform for suspicious activity.

2. Data encryption

  • All customer data is encrypted at rest (when stored).

  • All customer data is encrypted in transit (when sent or received).

3. World-Class Infrastructure

  • Ovida is hosted on Amazon Web Services (AWS), leveraging its industry-leading reliability and security standards.

4. Strict Access Management

  • We enforce role-based access controls to ensure users only have access to what they need.

  • The Principle of Least Privilege governs all system access, minimizing potential risk.

5. Formal Incident Response

  • We maintain a documented incident response plan so our team can act quickly and effectively in the unlikely event of a security issue.

6. Data Management & Deletion

  • You are always in control of your data.

  • Users have the absolute right to permanently delete their data at any time.

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