Whether these files are available depends on two things:
Organisation download permissions set by the Ovida admin
Meeting mode (Review or Train)
Read more about Who can download the transcript, audio and video files.
For every meeting, there is an option to separately download:
a high-accuracy transcript
original meeting audio
original meeting video
How to download the meeting files
To download the transcript, audio and video, navigate to the Meetings page and select the appropriate file to download by clicking on Seetings icon right next to that meeting and then on the file type from the Download column.